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Turning eCommerce
into easyCommerce

eCommerce solutions

Your go-to partner for smooth online business

An appealing online shop, great products and swift deliveries – your customers place high expectations on online retailing. We take care of your online business and do so fast and fuss-free. From order and payments processing, to risk management, customer management and the professional handling of returns, we provide the full spectrum of eCommerce services.

Flexible eCommerce

Next level quality paired with years of experience

Take off with your online shop. Whether you are a start-up or an established enterprise: our systems and structures are scaled to your success. Capitalise on our years of cross-sector experience.

Thanks to our modular services structure we can work together to create a solution that fits your needs.

Our services

FIEGE’s dedicated eCommerce solutions team presents itself and shares here what it does

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FIEGE eCommerce-Solutions presents itself.

Consulting

We appreciate your digital challenges and contribute years of eCommerce experience to your success, paired with analytical thinking and strategic action.

Marketplace management

These days, marketplaces play a major role in a customer’s decision-making process and present tremendous increases in sales for you. We support you in placing your products as best as possible while handling your day-to-day marketplace management.

Financial services

From risk management to payments processing, to managing sub-ledgers for accounts payable and accounts receivable, we assist you with all financial requirements and claims that arise during online transactions.

Customer service

To ensure your well-rounded customer support, we handle all calls, emails and chats and take charge of your social media management, for an effective cross-media client dialogue.

Order management

The IT Order Management system automatically processes orders, merging all core services in a single system.

Warehousing

With 178 locations in 15 countries, we know how to handle warehousing, order picking and returns processing for your merchandise within international eCommerce.

Data analytics

To analyse transaction data for marketing purposes, to optimise process flows and to manage resources, we prepare data for detailed analyses.

Merchant of records

We even offer an individualised reseller approach, handling eCommerce services as a merchant for your business.

Christian Meierhoff
Head of Business Development & Sales eCom
Fátima Bittel
Corporate Sustainability

Our partners